Prokeep is looking for a training pro to join their onboarding and implementation team as a Customer Training & Enablement Specialist! If you’re passionate about breaking down complex tech for new users, designing engaging webinars and tutorials, and driving customer success in SaaS, this is your chance to shine. Prokeep is helping shape the future of how distributors and skilled professionals get things done—empowering contractors, technicians, and more with a seamless B2B platform.
What you'll do:
-
Lead live and virtual product training for new and existing users
-
Design videos, presentations, and e-learning modules
-
Collaborate closely with onboarding, customer success, and marketing teams
-
Create certification programs and materials that support customers at all levels
-
Guide customers to early success, boost adoption, and identify upskilling opportunities
Why this role rocks:
-
Remote, full-time flexibility
-
$75k–$90k salary plus equity
-
Health, dental, vision, 401(k), and flexible PTO
-
Rapid-growth, mission-driven company—just raised $25M Series A
-
Annual education stipend to keep growing your own skills
What makes you a standout:
-
3+ years in customer education or training, preferably in SaaS/tech
-
Skilled teacher and communicator, with a portfolio of content or guided sessions
-
Experience with e-learning, webinars, and content creation
-
Passion for working cross-functionally to help customers (and teammates!) succeed
Responses